Travelgene Cookie Policy

Last update: May 17, 2024

Introduction

At Travelgene, we believe in being clear and open about how we collect and process data about you. This Cookie Policy is designed to inform you about our practices regarding cookies and to explain how you can manage them when using the Travelgene mobile application (the "App") or website (www.travelgene.app) (the"Website")..

What are cookies?

Cookies are small text files that are sent to or accessed from your web browser or your device's memory. A cookie typically contains the name of the domain (internet location) from which the cookie originated, the "lifetime" of the cookie (i.e., when it expires), and a randomly generated unique number or similar identifier. A cookie may also contain information about your device, such as user settings, browsing history, and activities conducted while using our services.

If you would like to know more about Cookies and how to refuse Cookies, the following websites provide useful information:

What types of cookies do we use?

There are different types of cookies:

  • Essential cookies - These cookies are strictly necessary to provide our services, enable core functionality such as security, network management, and accessibility, and cannot be disabled. They are usually only set in response to actions made by you which amount to a request for services, such as logging in or filling out forms.
  • Analytics cookies - These cookies help us understand how our services are being used so we can improve them. They allow us to collect information about site visits like number of visitors, where visitors have come from, and the pages they visited.
  • Advertising cookies - These cookies are used to make advertising messages more relevant to you and to track the efficiency of our advertising campaigns. They prevent the same ad from continuously reappearing and help us measure how many ads were shown and how many people interacted with them.
  • Social media cookies - These cookies allow you to share content from our Website and App directly to social media platforms. They may also be used for advertising purposes.
  • Third party cookies - Some cookies may be placed on your device by trusted third party partners who support some of the features and functionality of our Website and App.

Google Cookies

Google Maps API Cookies

Some features of our website and some Travelgene services rely on the use of Google Maps API Cookies. Such cookies will be stored on your device. When browsing this website and using the services relying on Google Maps API cookies, you consent to the storage and collection of such cookies on your device and to the access, usage and sharing by Google of the data collected thereby. Google manages the information and your choices pertaining to Google Maps API Cookies via an interface separate from that supplied by your browser. For more information, please see https://www.google.com/policies/technologies/cookies/.

Google Analytics

We use Google Analytics – a Google service that uses cookies and other data collection technologies to collect information about your use of the website and services, in order to report website trends. For more information on how Google collects and processes data, visit https://policies.google.com/technologies/partner-sites. You can opt out of Google Analytics by downloading the Google Analytics opt-out browser addon at https://tools.google.com/dlpage/gaoptout and opt out of Google’s ad personalisation at https://adssettings.google.com/.

Protect Your Account

Use a strong unique password, avoid logging in from public devices, and never share your login credentials.Travelgene will never email asking for your password. Report phishing attempts.

Disabling Cookies

You can block our use of some or all cookies by adjusting your browser or device privacy settings. Please note this may cause some parts of our website or App to not function properly.

Many third-party advertising networks are members of the Network Advertising Initiative or the Digital Advertising Alliance which allow you to opt-out of ad targeting from member companies. This does not stop ads from appearing but means the advertising you see will not be based on your interests or web browsing behavior.

Contact Us

If you have any questions about our Cookie Policy, please contact us:

By email: achuth@travelgeneapp.com or support@travelgeneapp.com

By visiting this page on our website: https://travelgene.app/about

By phone number: +44 7586069401